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HVAC FAQs

 
What problems does the limited warranty not cover?
  • Damage or repairs required as a consequence of faulty installation or application.
  • Damage as a result of floods, fires, winds, lightning, accidents, corrosive atmosphere, or other conditions beyond the control of the manufacturer.
  • Damage or the need for repairs arising from the use of components or accessories not compatible with this unit.
  • Normal maintenance as described in the installation and operating manual, such as cleaning of the coils, filter cleaning and/or replacement, and lubrication.
  • Parts or accessories not supplied or designated by the manufacturer.
  • Damage or the need for repairs resulting from any improper use, maintenance, operation, or servicing.
  • Damage or failure of the unit to start due to interruption in electrical service or inadequate electrical service.
  • Any damage caused by frozen or broken water pipes in the event of equipment failure.
  • Changes in the appearance of the unit that do not affect its performance.
  • Replacement of fuses and replacement or resetting of circuit breakers.
  • Damage or the need for repairs resulting from the use of unapproved refrigerant types or used or recycled refrigerant.
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