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Goodman® Flood Relief Program

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Operation Returning Comfort


As a Houston based business, Goodman and its employees, friends, and community experienced the devastation resulting from Hurricanes across Texas and Forida.  Hopefully the storms have passed and now we can all begin the long-term restoration and reconstruction processes that will allow families to return to what will be defined as normal in the future.  Homes that were damaged face a variety of conditions.  Not only are furnishings, the structure of the home, and personal belongings ruined by hurricanes and flood waters, a home’s central heating and cooling (HVAC) system may be damaged too.

This is one of the many reasons why Goodman has created Operation Returning Comfort



Taking Action


Goodman understands that many homeowners will be faced with large, unplanned expenses as they recover from the aftermath of a hurricane or flood.  Currently Goodman has offered special discounts on Goodman brand heating and cooling systems to all participating Goodman dealers in your area. 


The pricing discount promotion is designed so that the savings are passed directly to an affected homeowner. To ensure that the discount is received by the homeowner, Goodman’s Homeowner Support team will make random calls to homeowners to confirm they received the appropriate pricing. Further, the local Goodman dealer and affected homeowner will need to complete and sign a participation form that confirms the installation.


This is a substantial discount that will help homeowners replace any damaged HVAC systems as quickly as possible. Many Goodman employees and dealers live in your local community and they, too, have experienced many issues relating to the storms. The promotional program: Operation Returning Comfort is just one small way that the company wants to support the affected communities.


To take advantage of this special promotion, please contact your local, participating HVAC dealer for full details. To find an independent Goodman dealer, you can use this link:  http://www.goodmanmfg.com/support/find-a-dealer


Information regarding Goodman products are available here.


Flooded HVAC units


Appearances can be deceiving. If your home was flooded, it is highly recommended that you have a qualified HVAC technician inspect your home’s heating and cooling system before using it.


Even if your HVAC system is energized and appears to be working when you return home, it is highly likely that the system will not operate properly, will not deliver the performance that you expect, and may cease to function shortly after it appeared to be working.


Although your outdoor unit might look the same as it did prior to the flood, many hidden concerns may not be obvious to the untrained eye.  Simply stated, your heating and cooling system was not designed to operate under water. If the unit was running when flooding occurred, there could be severe electrical shorts or damaged electrical components that may not be visible. In addition, if the outdoor unit experienced flooding, it’s likely that the condenser coil is now dirty. Most often, flood waters contain dirt, grime, and other things that can adhere to the condenser coil. Properly cleaning the condenser requires professional equipment and chemicals and should be performed by a qualified HVAC technician.


Indoor components of your HVAC system are also affected by flood damage. Flood waters can cause corrosion of electrical components and cause similar damage to the outdoor unit. Also, gas furnaces have gas valves and other components that will need to be inspected before operating the unit.


Neighbors Helping Neighbors


All Goodman heating and cooling systems are designed, engineered, and assembled in the United States. In fact, many of the units are assembled in Waller, TX. When homeowners are seeking energy-efficient solutions to their home comfort, regardless of the weather, for over 35 years millions have said “Thank goodness for Goodman”.